Snappy snaps film processing cost full#

From a simple film developing store, we have become a one-stop-shop for all your photographic needs. Instead of shutting down -like other rival brands- we did what we do best, we recreated our image.

When asked to speak to the manager I was just given a leaflet with the shop telephone number.just for me to call back and speak to those to idiots again, very very unhappy and will be contacting Snappy snaps head office.With the emergence of digital photography and easily available photo editing software, there has been a decline in the demand for film developing. Advising them to have ID as important as a passport to be taken incorrectly is down right stupid. Snappy snaps send your staff on customer care courses and stop taking passport photos using a flash with spec wearers. One assistance named Jay even raised his voice and stated I didn't know what I was talking about. It is the flash camera that they use that causes the glare thus reflection. When asked for my money back two very very rude workers stated that snappy snaps works with passport office and that it's a requirement for you to remove your glasses for passport photos and they don't except photo both photos. So I went a normal photo both £5.00 so much cheaper also much better quality no glare. This is my forth passport renewal and from previous experience I know this will be rejected.

But the picture was taken by a flash camera downstairs which left a reflection on my glasses.

Snappy snaps film processing cost full#

Had passport picture taken in Snappy Snaps Chelmsford, told to remove my spec's, as I have worn my glasses since I was five I told them that this was incorrect as I'm a full time wearer I need to have my photo taken with my specs on. I wish they were more compassionate about it instead of blaming me, i obviously understand i will only print from cameras from now on but as i stated before some of the photos from my phone were great so im still left confused. I then said fine but I wasnt told that the device can make the photos blurry, the lady behind the counter said 'sometimes it comes up with a yellow triangle saying it will not come out great' this is so vague and i never got this message pop up, so frustrating! and the company policy states if you are not happy with the product you can take them back, so I stated again I am not happy with the product still, they refused a refund and only an exchange, there were photo frames in there i could of exchanged for but its not worth it. I then tried taking the photos back where they basically blamed myself and the device. I then went home when all photos were printed, i then looked at them and the quality was not great, some of them were fine but others terrible, I didnt understand as all were from same device. so in the mean time i thought id get some photos printed myself I used my phone and connected to their wifi to select them, which was so slow and kept lagging by others using similar devices, it was so frustrating and something i will not do again there. I recently visited the Windsor Snappy Snaps branch, only for baby passport photos which were fine but had to wait 10 minutes until their computer got back up and running again as it broke. *please excuse my incorrect spelling, but it seems to delete the words as I type* The res I have been in have been so helpful and lovely in particular the Bromley branch. If I could I would give no stars I would. I would recommend training your staff for simple manners that theyre parents should have taught them to be polite and respectful to others. I hope the guys read this and reflect on their performace and should be ashamed to be rude to customers and ruining someone else's day. I waited way to long for over-priced bad quality photos which they had to crop most of my photos. invadedĪfter the rudeness from them I wanted to walk out and not bother. Why should I? surely working in snappy snaps they should have some kind of idea and training (common sense really) for being respectful towards peoples photos and should be allowed to show them in confidanceand not show them off on the shop floor for everyone to see. He started getting rude when I wouldn't back down in giving him my phone.

I don't want him looking through my photos coz hey they're personal to me and felt like my privacy was being invaded. I said if he told me I quite capable of doing it. One guy demanded to look through my photos on my phone to show me a easier way to send them to their computer on my phone. But please don't put your negativity out to others I work with the general public so I know more than enough about customer service.